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Pleasanton shoppers will soon have only one Walmart to go to in the city after the company announced Tuesday it plans to close its other store location at the beginning of next month.
The decision to shutter the Walmart Neighborhood Market, located at 3112 Santa Rita Road, on Oct. 2 was “made after careful review”, according to Walmart spokesperson Anne Hatfield.
“The way customers want to be served is constantly changing, and we are evolving to meet their needs and serve them how, when and where they want,” Hatfield said. “We consider many factors, including the current portfolio mix, customer needs, financial performance and the proximity of other nearby stores.”
Hatfield provided no additional reasons for the sudden closure.
“We are grateful to the customers who have given us the privilege of serving them at our Pleasanton Neighborhood Market,” she said. “We look forward to continuing to serve them at our other Pleasanton store or other nearby locations, on walmart.com and through delivery to their home or business.”
The store’s pharmacy will also be closing on Oct. 2. Hatfield said pharmacy staff will work with customers to transfer their prescriptions to another convenient Walmart location.
While the retailer is closing one of its two Pleasanton locations, Hatfield pointed out the proximity of the nearby traditional Walmart store at 4501 Rosewood Drive.
“We remain very committed to California,” she said. “It’s important to point out that we have three Walmart stores within eight miles of this location — the next closest store is one mile away. Another nearby store completed a multi-million-dollar remodel earlier this year.”
Pleasanton’s remaining Walmart on Rosewood Drive is located inside the Metro 580 shopping center, which saw the closures of the Kohl’s department store and Party City within the past year. The expansive retail property is on the city’s Housing Element site inventory list.
The other closest Walmarts are the recently renovated Neighborhood Market on Alcosta Boulevard in San Ramon and the traditional store on Las Positas Road in Livermore.
According to Hatfield, approximately 90 employees work at the Santa Rita market. The company said it hopes those employees stay with the company, and they will be eligible to transfer to another Walmart store.
“Right now our focus is on supporting them … and we will work with each associate to identify new job opportunities for them,” Hatfield said.
As for the shopping center on Santa Rita Road between Stoneridge Drive and West Las Positas Boulevard, a vacancy will be nothing new in recent memory. Prior to Walmart Neighborhood Market’s arrival, the building housed the Nob Hill Foods supermarket, which closed in 2010. It then remained empty for three years before the Walmart alternative concept store opened its doors.
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I’m sure many will agree that the closing of Walmart Neighborhood in Pleasanton is really unfortunate! This store had the best, most customer-centric pharmacy of any I’ve experienced in recent memory. Since it opened in 2013, the kind and caring pharmacists and their assistants have taken the time to listen and respond to customer concerns. Sadly, neither the Rosewood Walmart nor other chain pharmacies in the area share this reputation. We’ll miss the grocery’s competitive pricing and convenient location. As it’s presently configured, the Rosewood Walmart isn’t a full-service grocery with a full range of fresh food, and so this isn’t a realistic alternative. The idea of driving 8 miles to the other side of Dublin or Livermore for groceries is absurd. With all the new housing being built around town, wouldn’t one expect demand to increase at this location? How is it that an experienced retailer like Walmart isn’t able to make this location work?