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The city of Pleasanton has hired a Newport Beach software firm to develop a new website to replace www.cityofpleasantonca.gov site in use since 2005.

“There have been significant enhancements and changes to website technology since that time,” said City Manager Nelson Fialho.

He said the new site, to be developed by Pixelpushers, Inc., which does business as Civica Software, submitted the lowest qualifying bid of 13 proposals considered by city staff. Civica will be paid $93,215 to develop and implement the new city website, which will be maintained by the city’s Information Technologies staff.

City staff currently uses an intranet site developed internally by the IT staff that provides for sharing of information internally. In an effort to upgrade the city’s website and this intranet service, city staff decided to combine the site and sought public bids to do the work.

Actually, the city of Pleasanton currently maintains a number of websites, including its primary and public site. Users include recreation class registration, library book management, bid and employment applications submittals and informational services, including access to city records, meeting agendas and even videos.

“Due to the importance of the website as a city service tool, we’ve been concerned that it has become outdated and somewhat cumbersome to navigate,” Fialho said. “In addition, the site is not mobile device friendly which is problematic for mobile users who are generating significant web traffic.”

With 13 proposals in hand, four of the bidders made presentations to a city staff web committee. As an outcome of those reviews, the committee identified Civica as the most qualified firm to complete the project.

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26 Comments

  1. The lowest bid is not the wisest choice! The request for bid had better be exact with no changes or there will be “add-ons”!! Of course, the city manager checked with other Civica Software customers to ensure they complete the task to satisfaction!

  2. Hopefully as successful as all of those awful fluorescent light street signs. I assume some councilmen are getting some nice kickbacks from that nightmare and this one too.

  3. I let out yet another ‘sigh…’ after reading the cost for a low tech website but then realized later that it also includes an intranet site as well.

    I understand taking the lowest bid on the first quote, but why stop there? Why not open it up to multiple rounds of quoting – say 3 rounds – and take the lowest after that? Throw in an open quote where everyone gets to see the numbers their competitors are quoting, but does not get to see WHO their competitors are? This has worked for me in the past with great results. The competitors hate it because they like their customers in-the-dark about market costing. Oh well…

    Dan

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