It took 18 months and how much money for BART study fare evasion? Most riders would have given that information free. The BART Board of directors have been deaf to complaints for years. Why not send a delegation to countries with much better transit systems and see what they are doing to prevent fare evasion? England, Spain, Portugal, France and most other countries have already figured it out. Most do not use multi-million dollar fare gates. Employees at gates to help tourists also discourages evaders. Employees/Police walking through train cars randomly check fare cards and physically eject evaders, employees at each station standing near the entrance/exits. There are simple, proven inexpensive methods. Cameras, working ones, also help. BART lied about safety features...until they confessed most were dummies. I stopped riding BART alone. The BART apps to allow anonymous pictures and help calls to BART police are not working. I tried the text feature between San Francisco and Pleasanton. Never saw any police officers get on the train to check at any of the stations. IMHO, BART has shot themselves in the foot so many times by lying to the public, not listening to complaints about safety and fare evasion, that we are tired of it. We do not trust you. Bring in new managers with outside experience and start enforcing the laws. Hire more employees to be in the stations. Once we see that happening and begin to feel safe again, maybe ridership will improve. Until then, we just pay more for less service and still do not feel comfortable on the trains. We hire car services for early area airport flights. Public transit is a necessity, taxpayers have the right to clean, safe travel. No more whining and excuses.