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Valley Views: Come back, customer service

Original post made on Oct 8, 2021

It all started with the gas pumps ... OK, I adjusted to pumping my own gas. Now my challenge is self-checkouts in the grocery stores. They beg the question: Whatever happened to customer service?

Read the full story here Web Link posted Thursday, October 7, 2021, 3:31 PM

Comments (3)

Posted by Name hidden
a resident of Birdland

on Oct 8, 2021 at 3:53 pm

Due to repeated violations of our Terms of Use, comments from this poster are automatically removed. Why?


Posted by Michael Austin
a resident of Pleasanton Meadows
on Oct 8, 2021 at 5:08 pm

Michael Austin is a registered user.

Now we have the United States mail delivery service delivering mail in mail boxes in my neighborhood after 8:00 PM. Some days my neighborhood has no residential mail delivery.

When I called and pointed put that the supermarket adds are due in residential mail boxs every Tuesday, the Livermore Independent newspaper is due in residential mail boxes every Thursday, and the Pleasanton Weekly is due in residential mail boxes every Friday.

I now receive mail every Tuesday, Thursday and Friday.


Posted by Pleasanton Parent
a resident of Pleasanton Meadows
on Oct 8, 2021 at 5:15 pm

Pleasanton Parent is a registered user.

Interesting view; counter view

- Lyft / Uber (lately have sucked but 12 mo ago was amazing

- Amazon will have almost anything to you in 2hrs or next day

- Nordstrom’s is still top tier (if you can find one)

But to your question, price has taken priority over customer service. If you’re going to buy based on price, you can’t sustain customer service


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