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Recent internet outage sparks demand for local ISP alternatives

Original post made on May 3, 2021

Public interest in building a fiber optic network throughout the city has increased recently, after a Comcast outage last month left several hundred homes in Pleasanton without internet service for much of a day.

Read the full story here Web Link posted Sunday, May 2, 2021, 10:48 AM

Comments (7)

Posted by Becky Dennis
a resident of Foxborough Estates
on May 3, 2021 at 9:55 am

Becky Dennis is a registered user.

Of course Comcast didn’t respond because...
Web Link

Posted by Dave
a resident of Highland Oaks
on May 3, 2021 at 9:56 am

Dave is a registered user.

Being without Internet is difficult.

However, understand that when the ISPs setup networking in our neighborhoods the current use case was not the designed intended use case. In its infancy, the internet was for Web Browsing, communications tools like EMAIL or FTP etc.

It was not designed for, or intended to be used for:

As a replacement for your office space (Zoom, Webex and Teams Meetings).
Stream Everything Video Service
Stream Everything Music Service
Distance learning to connect teachers with students
An have 20 devices per household connecting (TV, Phones, Doorbells, Video Cameras, Refrigerators, Toasters Etc.)

If we all began using water at the rate that we started using unlimited home broadband, we would be dry by now.

I think the ISP’s are doing a pretty good job of managing demand.
Planning to wire a Fibre Network is a good idea.


Posted by pja
a resident of Birdland
on May 3, 2021 at 10:44 am

pja is a registered user.

In addition to improving internet, can the city also work with the mobile carriers to add towers to improve cell service? We have had AT&T, T-Mobile and Verizon over the years and all have 1 bar in Birdland. The corner of Hopyard and Valley is a dead zone for all 3 carriers. This has been a well-known issue forever in Ptown and is actually a safety concern when kids walking home from school don't have service, etc. Inevitably, we will have internet outages and don't have the ability to tether our cell to our laptops as a back-up for work or school. A simple solution is to put a cell tower in the middle of the sports park to cover all these dead zones! City zoning managers please help fix this!

Posted by chas
a resident of Pleasanton Meadows
on May 4, 2021 at 7:55 am

chas is a registered user.

@pja A tower in the middle of the Sports Park??? Really?
That will never happen.
And it shouldn't!!

Posted by BobB
a resident of Another Pleasanton neighborhood
on May 4, 2021 at 8:56 am

BobB is a registered user.


Totally agree. Cell coverage around Pleasanton is terrible.


Why on earth not have a tower or at least wifi hotspots (or both) at the sports park? That is a known dead zone.

Posted by Mr. Julius
a resident of Downtown
on May 5, 2021 at 11:22 am

Mr. Julius is a registered user.

Cell towers can be disguised to look like a tree. The first versions weren't too attractive, hopefully they've improved.

Posted by Anti racist
a resident of Ruby Hill
on May 5, 2021 at 6:55 pm

Anti racist is a registered user.

I’m always amused when the people who shout, we need better internet! cross paths with the people who shout, no cell towers in my neighborhood! It’s especially amusing when the same person shouts both of those things. So who should the carriers listen to? And then there are still others shouting, we need a different internet provider company to choose from! because adding more choices adds more infrastructure (towers, lines, etc.)

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