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Pleasanton Volunteers Sought To Run Errands For Neighbors

Original post made by Carole K., Oak Hill, on May 20, 2020

The Support Angels are looking for locals willing to be paired up with a senior or at-risk person who needs help shopping.
Who We Are

A volunteer group of your neighbors in the Pleasanton community with families and jobs just like you. To our neighbors in need, we're also known as Support Angels. Our group was formed in early March in response to the Alameda county shelter in place announcement. To date we are actively helping approximately thirty-five at risk neighbors.

We are now looking to help more of our neighbors in need through the extended restrictive climate of the COVID-19 pandemic.

What We Do And Why

Ideally, the Support Angel will combine shopping and/or errands (e.g. local supermarket, pharmacy, post office visits) with their own, to minimize everyone's exposure in the community, and maximize compliance with the county's extended shelter in place order. Most importantly, our primary focus is especially on those neighbors without family, friends or other support structure locally to help carry out such essential tasks.
How We Do It

The Stay Safe recipient requests help via our Pleasanton's Nextdoor group page or our COVID-19 Senior Support Group website, or by calling 925-P-ANGELS (726-4357).

The recipient is then paired with a registered Support Angel who lives in their immediate neighborhood. The Support Angel will contact the Stay Safe recipient by phone or text, determine their needs, and begin helping their neighbor.

The Stay Safe Recipient preferably places prepaid grocery orders online, and/or pharmacy orders by phone. If unable to pre-pay, the recipient may reimburse the Support Angel by various epay options (Zelle, PayPal, ApplePay, Venmo), or if both agree check or cash are also options.

The Support Angel picks up or completes the shopping, and delivers the items to the recipient's home.

How You Can Help

Join our group as a volunteer Support Angel and help Pleasanton's seniors and at-risk community who are in need of this voluntary service. Spread the word, talk to and forward this article with links to your friends and family, share in social media.

Visit our website, download and print our poster to share, or ask to display in establishments you patronize. Help a neighbor in need, who may not be aware and could benefit of this free service, get in touch and register for assistance.

If You Know Someone Who Needs Help

Please share this article and the links to our website where neighbors will be directed to complete the simple registration process. Or call this phone number 925-P-ANGELS (726-4357). A team member will get in touch and complete the registration for them.

Important To Note

Pleasanton COVID-19 Senior Support Group is a community-based group of volunteers. It is not a formal organization or charity. Donations are not solicited.
As a safety precaution, the complete list of group administrators, recipient and volunteer names, phone numbers, and email addresses is regularly provided to the Pleasanton Police Department. No background checks are performed.
The foremost intent of this group is to help people who are vulnerable and at a serious risk of unnecessary exposure to COVID-19 remain safely at home.
Links To Get Connected

To register as a recipient in the "Stay Safe Group" and be paired with a registered "Support Angel," do one of the following:

Visit our web page
Email us at: and include in the subject "Need Support Angel" and include in the email body: Contact's first and last name, phone number, street name (no numbers), and zip code.
Call us at: 925-P-ANGELS (726-4357)
Volunteers can sign up as a Support Angel by doing the following:
Register as a support angel -- Web Link
View, download and print our informational poster -- Web Link
Review our guidelines if signing up -- Web Link
Join our Nextdoor group page -- Web Link

Comments (1)

2 people like this
Posted by Mike & Linda
a resident of Another Pleasanton neighborhood
on May 21, 2020 at 2:16 pm

We can’t thank the Support Angel volunteer group enough. Our Support Angel is Brenda. She has picked up medication for us on two occasions and checks in with us regularly to see if we need anything. Brenda is truly an angel. Thank you!

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