Town Square

Post a New Topic

Dell bait and switch in February flier

Original post made by Mark Powers, Another Pleasanton neighborhood, on Feb 25, 2010

On the last page of the Dell flier I received today (2/12/10) they have a Dell Studio 540 going for $469. I tried to use their e-value code to get the deal online and the code didnt work. Then I called them and they said the deal is no longer available, but they would sell me a more expensive computer instead.

This is classic bait and switch and was designed to lure people onto their website in order for them to sell a more expensive computer. Im sure the computer on the flier was never available.

Of course they note that the advertisement says "Limited quantities", and they are all sold out. I called the same day I received the flier. They refused to offer an equivalent system for that price, instead offering a computer $100 more expensive.

There isnt much recourse for consumers against this type of tactic, so the best I can do let everybody know about Dell's trade practices.

Comments (5)

Like this comment
Posted by anon
a resident of Birdland
on Feb 25, 2010 at 8:30 pm

I got that flier in the mail today also. $469 is unrealistically cheap for a quad core, so Im not surprised that they didnt honor the deal.

However, I can see how it would attract attention and potentially get someone to pay more than the initially intended.

I guess Dell is resorting to tricks to drum up business...


Like this comment
Posted by Karen W.
a resident of Another Pleasanton neighborhood
on Feb 25, 2010 at 11:38 pm

I got the catalog and I see what you mean.

Funny...


Sneaky Dell...


Like this comment
Posted by Cholo
a resident of Livermore
on Feb 26, 2010 at 3:26 pm

BUSTED! tee hee hee, tee hee hee...


Like this comment
Posted by Joe
a resident of Downtown
on Feb 26, 2010 at 5:40 pm

This is nothing new with Dell and that is why I will not buy their product. The company I worked for used nothing but Dell (for a while) and they negotiated an employee discount that, apparently, Dell never heard of.


Like this comment
Posted by Cholo
a resident of Livermore
on Feb 27, 2010 at 12:37 pm

stick with mac...better, more fun...tee hee hee, tee hee hee...

signed,

Lee


Sorry, but further commenting on this topic has been closed.

The valley needs strong leadership on BART board
By Tim Hunt | 3 comments | 7,064 views

3 Great Ways to Showcase Your Strengths on College Applications!
By Elizabeth LaScala | 1 comment | 538 views

10th year tribute to Laurel Williams set for Friday
By Jeb Bing | 1 comment | 272 views