After walking the woman through a number of steps to protect her computer, the caller offered to sell her a virus protection program for $69.95. She took him up on the offer and paid with a credit card. The woman later became suspicious, contacted her bank, and discovered that $408 had been wired from her account through Western Union. The incident was reported at 10:16 a.m. Nov. 9.
That was just one of a number of felony identity thefts in Pleasanton over recent days.
On Nov. 7, a resident of the 4500 block of Shearwater Road was making a purchase at Sport Chalet when her credit card was declined. When the victim called her credit card company, she found out the card number had been used in Berkeley the day before for two charges: $496.77 and $50. The card company limits purchases to $500 a day. That incident was reported at 9:32 a.m.
At about 9:02 a.m. Nov. 8, a resident of the 7000 block of Koll Center Parkway told police he found charges on his account that weren't his. His credit card company told him it had sent him a new card that he never received. In all, four charges were made on the account, one for $1,449, another for $550, and two for $115.10.
That same day, a resident of the 3600 block of Bernal Avenue contacted police at about 4:08 p.m. after noticing three charges that were made on his card in Vacaville, for $288.57, $94.40 and $50, all on Oct. 19.
At 9:43 a.m. Nov. 9, a resident of the 3200 block of Monmouth Court reported that her bank account had been accessed. Although there was no money loss, the victim's email and phone number were changed.
A resident of the 3200 block of Touriga Drive told police that someone had charged $3,843.81 to his Sears credit card by using his Social Security number and date of birth to add a name to the victim's account. That was reported at about 6:27 p.m. Nov. 11.