"Increasing citizen access to government services is an important goal for the city of Pleasanton, and this new service delivers an easy and convenient way for us to expand our e-government services," said Brian Dolan, director of community development. "This also increases the efficiency level of city services by better maximizing staff resources to focus on more complex applications."
The new Citizen Access system is powered by software from Accela, Inc. of San Ramon. The new Voice Permits telephone system is powered by software from Selectron Technologies of Tigard, Ore.
For more information, contact Dennis Corbett of the Building and Safety division at (925) 9315304 or visit the city's new epermitting Citizen Access portal at www.pleasantonpermits.com.
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