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ACE rail launches mobile ticketing app

Commuters can now buy tickets on app, self-validate immediately

Tri-Valley residents who travel to the Silicon Valley via Altamont Corridor Express (ACE) commuter trains can now purchase and manage their tickets through a new mobile app.

The "ACE Rail mTickets," which launched this week after being created by international transit vendor Masabi, allows passengers to buy tickets that will be immediately available for use and can be validated on the app without having to utilize the platform validators.

The new app, available now in the App Store or Google Play, will allow purchase of all ticket types throughout the corridor, including one-way, single round-trip, 20-ride tickets and monthly passes.

Tickets on the app can be bought using a credit card or debit card, as well as the digital payment services Apple Pay or Masterpass.

Even with the new app now in use, paper tickets can still be purchased on the ACE website, but only 20-ride and monthly-pass tickets are available on the site and delivery options have changed to standard mail only.

ACE runs four daily, round-trip commuter trains between downtown Stockton and San Jose's Diridon station each weekday.

The morning trains stop at three Tri-Valley stations, including in Pleasanton between the fairgrounds and downtown, on their way toward San Jose and Caltrain -- and again in the evening on their way back from Silicon Valley toward San Joaquin County.

The San Joaquin Regional Rail Commission, the public agency that manages ACE rail service, has had its eye on a mobile ticketing option and recently selected Masabi after a competitive bid process to implement ACE's first such service.

An international company specializing in mobile ticketing for transit operators, Masabi's clients include New York's Metropolitan Transit Authority, Boston's Massachusetts Bay Transportation Authority and the Sonoma Marin Area Rail Transit, as well as transit agencies in Europe and Australia.

Masabi's new ACE ticket app can be downloaded by searching for "ACE Rail mTickets" in the App Store or Google Play. Its first day in service was Monday.

The Pleasanton ACE station at 4950 Pleasanton Ave. is one of the few ACE stations where tickets can be also purchased in-person. For more information on ACE rail, visit www.acerail.com.

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