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Residents and businesses in Pleasanton now have new garbage rates — lower monthly costs, in many cases.

The Pleasanton City Council last week signed off on a new rate structure for refuse and recycling collection for the first year of the new franchise agreement with Pleasanton Garbage Service (PGS), a deal that included a 13.3% reduction in overall annual costs for the city.

Approved with a 5-0 vote during a special meeting July 3, the new rates include a nearly $8-per-month reduction for 35-gallon residential cart service, no changes for the 96-gallon residential and lower costs across various commercial service levels.

The new structure, which took effect retroactive to July 1 and runs through June 2019, achieves the city’s policy goals of setting rates to incentivize residential recycling and to make Pleasanton customer costs closer to prices in neighboring Dublin and Livermore, according to staff.

City officials, the council’s Subcommittee for Refuse and Recycling, and ultimately the council itself weighed several rate structure options.

Those included applying the 13.3% reduction evenly across all residential and commercial service levels, a residential-focused option, a commercial-focused option and a balanced scenario that favored residents with the smaller 35-gallon cart and commercial customers with fewer weekly pickups.

The subcommittee and city staff recommended the balanced option, but PGS officials were concerned that those lower rates would entice more residents to convert from the 96-gallon cart to the 35-gallon cart, resulting in significant revenue loss compared to budget estimates — city staff disagreed since the 96-gallon price would remain the same under that scenario.

In the end, the council unanimously supported a hybrid of the balanced option that still dropped the 35-gallon residential fee overall but not as steep a reduction ($1.16 difference) as the recommendation — bringing the rate to $26.06 per month, in line with Dublin but still well below Pleasanton’s prior price of $33.80 per month.

The 96-gallon residential plan was unchanged at $45.48 per month, almost $25 lower than Dublin and $45 lower than Livermore.

The new rate structure results in reductions across all commercial categories for waste, recycling and organics collection.

As part of their approval last week, council members directed PGS and city staff to meet after six months and one year to review whether the mass migration of residential customers to the 35-gallon plan, as PGS feared, was actually occurring and impacting the company’s ability to cover first-year operating expenses.

The council agreed to earmark $1 million from garbage rate reserves to help cover a potential operating shortfall.

The rate structure could be changed slightly in the coming months, however, as the city works to solidify a contract with an outside vendor for processing of organics and green waste, according to Becky Hopkins, assistant to the city manager.

The new 11-year franchise agreement with PGS stipulates that the city will outsource processing of organics and recyclable materials after PGS officials said it was too expensive for the company continue providing those services. PGS will still collect the materials from customers, but the firm will instead deliver the materials to the city’s future processing contractor(s).

Hopkins said city staff expects to bring an organics processing contract to the council in September, but “we do not anticipate a significant change to the current organic/green waste rates.”

As for recyclable processing, negotiations will take place in the months ahead with the goal of bringing a contract proposal to the council next spring, Hopkins said. Any rate increases because of that contract would take effect starting July 2019.

In the end, the city’s goal is to achieve net savings for customers compared to last year’s costs, according to staff.

The revamped franchise agreement with PGS also offers customers a range of new services, including free bulk curbside waste pickup up to three times per year, with each collection available for up to five cubic yards of garbage, recycling or yard waste, or large items such as appliances, furniture, mattresses, tires or carpets.

PGS will also collect used motor oil and filters, offer E-waste and U-waste (batteries, fluorescent light bulbs and mercury switches) recycling at the Busch Road transfer station for free to city residents, improve its website and social media outreach, and increase public education on recycling and organics diversion.

For more information on the new offerings, customers can contact PGS at 846-2042.

Jeremy Walsh is the editorial director of Embarcadero Media Foundation's East Bay Division, including the Pleasanton Weekly, LivermoreVine.com and DanvilleSanRamon.com. He joined the organization in late...

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  1. I have never experienced a reduction in any type of utility bill pricing year over year. Great work by a government agency.

  2. Pay attention, everyone. If PGS says they can’t make money on a service, why does Council think they can find someone that will do it for less? Expect the total bill to rise to at least the previous level once all services are accounted for.

  3. Don’t be putting those monthly savings in to a long term retirement account because when the other shoe does drop and they announce the new added rates for recycling be prepared to be paying the same as before the new contract or my money is on it costing us more per month then we have been paying!! Who remembers the “conserve our water” which we all did then our rates went up because zone 7 couldn’t pay their bills!

  4. I was on the Council when the three-can PGS service was implemented roughly 10 years ago. The rate design encouraged recycling by providing a discount if you used the smaller garbage can and recycled more. Seems to have worked pretty well for many years and Pleasanton’s recycling rates soared. Before this change we were last in the county in the rate of waste diversion from the landfill.

    At the time PGS vehemently opposed the three can system, and city staff was at best lukewarm. Fortunately, we had three members of that Council who were concerned about the environment and we had the votes to make it happen. It’s true that the recycling market has been volatile, but with this change the risk has been passed from PGS to the public to make recycling work. Not only did this Council let PGS off the hook for recycling, they extended their exclusive no-bid guaranteed cost-plus profit franchise agreement for another 11 years.

    Every other city in the County competitively bids garbage and recycling services every five years or so. PGS has had the exclusive no-bid franchise in Pleasanton for over 30 years. You wonder why? PGS is a major campaign contributor to City Council candidates. PGS is an influential member of the business community and Chamber of Commerce. Four out of five Council members have been endorsed by the Chamber and has received money from their PAC. It’s not too difficult to understand.

  5. Living in a smaller patio home, having three required cans has been a burden because we have little to no storage space in the garage or outdoors. And we have the small cans! Our cheap neighbors stuff their small cans so they overflow and there is litter on the streets. This was not thought out well.
    The City should have negotiated to require PGS to provide litter pick up and street sweeping along major public streets leading to the transfer station as their garbage trucks have debris flying off them and they do not enforce the rules to have resident vehicles secure debris. We see lumber, metal sheets, an occasional piece of furniture, etc along Valley and Ironwood as well as the periodic spills of paper, packing materials and more.
    Just when I thought Matt Sullivan might be posting an objective commentary, he fell back into his paranoid accusations of evil empires, corruption, and graft. Alot of people involved with the Chamber are good people so quit the bashing Matt. Has he reviewed the contract, discussed it with the City Manager or asked questions at a hearing? Id like to know

  6. @Jack. Good call on the PUSD bond money being spent like kids in a candy store, who oversees these clowns? Almost time to hear from the city again on why we should spend 200 plus million on their dream castle on the Bernal property, good luck getting that one passed hopefully the citizens can see through that smoke and mirrors ploy.

  7. Don’t feel too great about this. We’ve always had close to the highest garbage rates in the Bay Area. When the 3-can program was passed about 10 years ago, our rates were increased to almost double what Dublin and Livermore were paying. PGS snuck this by the city council by giving us a bigger standard garbage can and then comparing our rates to the multi-unit rates in other cities. I called one of the owners of PGS at the time, called him out on this dirty deception, and he didn’t deny it. I emailed the entire city council and the mayor told me we should be proud of our little garbage company. It’s amazing what some election contributions and barbecued hot dogs at a Rotary event can buy you.

  8. I have never been comfortable with the apparent close relationship between the Pleasanton garbage Service and the city of Pleasanton leadership, and have asked for competitive bids repeatedly. Never liked the renewal agreements two or more years prior to expiration of current agreement.

  9. I’m trying to understand these rates. We have three cans (all large) and are paying the $45.48 rate. Now it will be $45.48, plus a green fee and a recycle fee? Where is the “decrease for many residential” customers? And as Map and PGS point out, switching to the smaller cans will likely be a temporary savings. Interesting when you realize they have us sorting our garbage (I don’t think rates went down with that switch), and now we will pay more for that sorted trash to be hauled away. I don’t mind sorting—my mess—and I know the market for recyclables has been overwhelmed, but don’t tell me rates are being reduced.

  10. Come on folks, we pay “almost $25 lower than Dublin and $45 lower than Livermore,” and you people are complaining? You can always opt out and burn your trash in your backyards I guess…
    Great service, fair price, move on!
    If you want to play watch-dog, focus on how PUSD is set to fritter away the bond money and how city hall wants to spend a couple hundred million on a new Civic Center…

  11. Jack, I don’t know what services are provided in Dublin or Livermore—is it an apples to apples comparison?

    More people need to show up at PUSD regarding the bond. As to the Civic Center, I wouldn’t mind as long as the city coordinates it with the district and they move together (Bernal property or elsewhere).

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