Power restored to 1,600 PG&E customers in Pleasanton

Sunday afternoon outage affected Muirwood, nearby neighborhoods

Power was restored yesterday afternoon to more than 1,600 PG&E customers in Pleasanton following an outage in which many people reporting hearing a loud noise in the area, a utility spokesman said.

The power outage that impacted 1,604 customers in an area including Muirwood Drive, Forest Hill Drive and Cottonwood Lane was reported shortly after 4 p.m., PG&E spokesman J.D. Guidi said.

The affected area was near Muirwood Community Park west of Interstate Highway 680.

Power was restored to all customers around 5:35 p.m., he said. The cause of the outage is under investigation.

— Bay City News Service


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Posted by Sparky
a resident of Another Pleasanton neighborhood
on Aug 11, 2014 at 9:59 am

Why don't we get a report on the cause of the outage? That is important to know, particularly with PG&E's exceptionally poor power reliability. When we do find the cause, it often turns out to be blown transformers - which would happen much less frequently if PG&E was doing the proper job of maintenance.

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Posted by Bob12
a resident of Pleasanton Meadows
on Aug 11, 2014 at 10:53 am

Bob12 is a registered user.

We used to have regular power interruptions several times a year - far more than other neighborhoods of friends I knew in Pleasanton. I started calling PG&E and complaining and requesting log records of power outages in our block and cul-de-sac. I encouraged other neighbors to do the same, our frequent power outages were always always local and affected about only 15 homes in the immediate area. - We kept complaining and kept complaining. Finally after about 8 years of this they brought in a crew and dug up the old transformer than kept failing and replaced it with a new one - had to dig up the pavement to do such. AMAZING - OUR PROBLEM WAS FINALLY SOLVED and power outages have gone to almost none per year as opposed to many per year. When I think how many dinners were cancelled, how many dark cold showers, how many nights we spent without power my blood still boils.

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Posted by Tom F
a resident of Castlewood
on Aug 11, 2014 at 11:01 am

[Removed because it was irrelevant]

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Posted by Westside
a resident of Oak Hill
on Aug 11, 2014 at 4:46 pm

This has been happening far too often in our neighborhood lately. Five times in two weeks with no explanation.

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Posted by Michael Austin
a resident of Pleasanton Meadows
on Aug 11, 2014 at 5:01 pm

I called them after the 08/02/2014 4.5 hour outage.
They told me it was a vault on Muirwood Drive near Eastwood Way.
PG&E put this vault in new a couple of years ago after the original blew up and we were without power for 12 plus hours.

I asked that they email the maintenance records to me for that vault.
Eight days later I received an email from Erik Madsen ( He emailed a PDF file that recorded approximately 60% of the outages we have had over the previous three years.

He did not provide any maintenance records for this vault because their was no maintenance records. They did not do any maintenance with this vault. They just put this stuff in the ground and walk away, forget it.

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Posted by Stacee Bloom
a resident of California Reflections
on Aug 11, 2014 at 8:05 pm

It wasn't just west of foot hill, people in downtown and all the way out to ruby hills lost power.

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Posted by John
a resident of Sycamore Heights
on Aug 11, 2014 at 11:58 pm

PG&E service is poor..bad infrastructure and repair crews. Feels third world.

Sorry, but further commenting on this topic has been closed.

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