Water restored to Pleasanton apartment complex

A main water pipe breakage resulted in the stop of the apartment complex's water supply

After four consecutive days without water, residents of Pleasanton's Springhouse Apartments now have their water supply restored.

Springhouse Apartments spokesman Philip Maes said the water was restored to over 300 apartment units located on 5505 Springhouse Drive at approximately 10:45 a.m. Tuesday.

"I feel fantastic now that I'm clean," said resident Michael Todd, adding that he wasn't able to go to work Monday because he didn't have the ability to shower.

The apartment complex's water was shut off when the apartment's main high-pressure water pipe broke Friday, said Springhouse management Sunday.

A contractor attempted to repair the pipe on Saturday, but the repair resulted in another pipe section blowing out due to high pressure, according to Pleasanton's building official George Thomas.

After contacting around four contractors, property management hired Cosco contractors Monday to repair the water pipe.

Portable toilets and sinks were placed throughout the complex Monday morning, and the leasing office provided bottled water to residents.

One resident who asked to remain anonymous said she, along with other residents, were scooping water out of the swimming pool to fill their toilets.

According to Thomas, property owners paid for residents' hotel accommodations, as well as offered compensation for July's rent.

Although water has been restored, property management has not sent out a notice to residents that the water has now been turned on, as of 1 p.m. Tuesday, according to Todd.


Like this comment
Posted by Bertha Steller
a resident of Another Pleasanton neighborhood
on Jul 25, 2014 at 11:24 pm

I am a resident at Springhouse Apts. and have not been offered any type of compensation. They don't offer anything, it has to be asked for. Management has very poor communication skills.

Like this comment
Posted by Cholo
a resident of Livermore
on Jul 26, 2014 at 11:46 am

Have you considered a law suit? I wouldn't offer you any money. Work for your money.

You may have a chance of recovering something if you file a lawsuit against the landlord by a group of residents. Otherwise, forget it.

and i mean it...are you a cry baby or what?

Sorry, but further commenting on this topic has been closed.

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