The DMV and other auto related tales (Part I) | The Observer | Roz Rogoff | PleasantonWeekly.com |

Local Blogs

The Observer

By Roz Rogoff

E-mail Roz Rogoff

About this blog: In January 2002 I started writing my own online "newspaper" titled "The San Ramon Observer." I reported on City Council meetings and other happenings in San Ramon. I tried to be objective in my coverage of meetings and events, and...  (More)

View all posts from Roz Rogoff

The DMV and other auto related tales (Part I)

Uploaded: Oct 22, 2014

Last August I received a letter from the Department of Motor Vehicles (DMV) that my Driver's License would expire on my birthday this year. My birthday was more than two months away; so I put the letter aside and forgot about it until early October.

The last time I was at the DMV was to pick up my Pet Lover's License Plate. That was on June 21st and I had an appointment for 2:15 pm. I got there early and there was a short line for appointments. The woman checking in the appointment's line said she wouldn't open until 2 pm. People on the other line with no appointments were all going through while those of us with appointments waited another 20 minutes.

I figured there was no advantage to having an appointment, so this time I didn't bother with making one. Besides the soonest I could get one was October 27th, which is two weeks after my birthday. So I drove down to the DMV in Pleasanton around 2:30 pm on October 7th. My birthday was coming up on October 11th (procrastinate much?).

This time the appointment line was moving and the no-appointment line had stopped. I was about 5th in the line which kept growing behind me. A Supervisor told the person checking in the no-appointment line to check in those waiting for appointments first. So if anyone was waiting for an appointment, they were taken ahead of the no-appointments even if they just walked in.

I waited about 20 minutes on the no-appointment line before the appointment line emptied out. I was checked in at 3 pm. I waited another 40 minutes and finally went to the line to renew my license. I got all of the paperwork and passed the eye test with my new glasses and went to Window 11 to take the quiz. I practiced on a couple of quizzes on the DMV website the night before, so I felt prepared.

The Pleasanton DMV now has touch screen testing. "While using the TouchScreen monitor, customers are guided through the testing process and given immediate feedback if a question is answered incorrectly." We are allowed to miss only three questions out of ten, and I missed four. The new quiz questions are more difficult than they were five years ago, which was the last time I took the quiz.

The woman at Window 11 was very sympathetic. She gave me a copy of the DMV booklet to study and told me I could retake it two more times. I sat down and read through the booklet and went back to Window 11 to retake the quiz, but it was 4:30 pm. The DMV lady said I would have to come back the next day to retake the quiz.

I was scheduled to teach two online workshops for University of Phoenix on Wednesday. I also planned to attend Assembly Woman Joan Buchanan's presentation on Water Woes at the Library Wednesday night. I was starting to feel stressed out, but there was more stress to come.

When I started my Focus to leave the DMV I got a message that one of my tires was flat. Oh great, that's all I need now. I was also getting messages that I needed an oil change, so I drove the car straight to Ray's Auto in Dublin before they closed at 5. The mechanic checked the tires and pumped them up a little. He said they were a little low but not flat, but the flat tire message did not go away.

I drove home and took two more practice tests on the DMV website. I printed out the answer sheets from all of the practice quizzes and prepared to get up early (for me) to get back to the DMV in the morning. I didn't really want to go back to the DMV again but I had only two more chances to pass the "quiz" before my birthday on Saturday.

End of Part I. See Part II for what happened next.
What is democracy worth to you?
Support local journalism.

Comments

There are no comments yet for this post
Sorry, but further commenting on this topic has been closed.

All your news. All in one place. Every day.

"Better" Dads and "Re-invigorated" Moms: Happier Couples
By Chandrama Anderson | 1 comment | 1,297 views

Lots of media coverage as Swalwell calls it quits for 2020 presidential bid
By Tim Hunt | 28 comments | 1,187 views

 

Nominations due by Sept. 16

Pleasanton Weekly and DanvilleSanRamon.com are once again putting out a call for nominations and sponsorships for the annual Tri-Valley Heroes awards - our salute to the community members dedicated to bettering the Tri-Valley and the lives of its residents.

Nomination form