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'User-friendly' permit center

The newly designed permit center in the Pleasanton Civic Center features a state-of-the-art operation where customers are seated at a single counter and the appropriate employees are brought out to discuss the customer's projects and questions. The red carpet treatment comes with major improvement, including new carpeting (although it's not red), paint, signage and a 40-foot curvilinear counter area with six customer stations.

Even the ceiling has been reconstructed with better lighting and solar tubes. Work stations for the city staff have been added, along with a new conference room. The central area leading to the City Council chambers and its large conference room have been re-done.

The new center is open for business Monday through Friday, from 7:30 a.m. to 5:30 p.m. Local architect Peter Shutts handled the project.