Post a New Topic
Pleasanton Spa Closed!
Original post made
by KK, Another Pleasanton neighborhood,
on Mar 5, 2010
Yesterday, I arrived at the Pleasanton Spa for my day of relaxation that I scheduled over a month ago. When I arrived around 9am, I noticed the sign on their locked door which said they lost their lease and were looking to re-open at a new location. I was livid. I have been a client for around 15 years. I could not believe they didn't have the courtesy to call me to let me know my appointments were canceled because they were closed for business. I had heard around a month ago that they were negotiating their lease, so they definitely had time to notify me! I could have booked my services elsewhere. This was my early birthday present to myself. I am extremely disappointed in their lack of professionalism. With all the new spas in town, I will not return to Pleasanton Spa again. They lost a loyal customer. I supported them through all their management changes and venue relocations (3 that I recall!).