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Pleasanton school district moves emails to new system, seeks to recover lost messages, data

Original post made on Oct 22, 2012

The Pleasanton school district's email system was down for nearly a week, between Oct. 16 and 22, but the district has moved to the clouds to get a new system up and running.

Read the full story here Web Link posted Monday, October 22, 2012, 5:25 PM

Comments (11)

Posted by schoolmom, a resident of Another Pleasanton neighborhood
on Oct 22, 2012 at 9:59 pm

Ahmadi said the district did an autodialer to all their households?
I have children at two different schools and did not receive one phone call. Did anyone receive a phone call from the district?


Posted by Called two times, a resident of Birdland
on Oct 22, 2012 at 10:04 pm

I have two students at two different schools and received two calls.


Posted by Lori, a resident of Val Vista
on Oct 23, 2012 at 8:34 am

The schools only call the first person listed on the emergency card. My husband always gets the calls on his mobile.


Posted by Eleanor, a resident of Danbury Park
on Oct 23, 2012 at 8:34 am

I have three students at one school and didn't receive a call. Now this explains why emails to teacher(s) regarding Halloween and carnival planning have gone unanswered. It would have been extremely helpful to have gotten that phone call.


Posted by olfthfl, a resident of Pleasanton Meadows
on Oct 23, 2012 at 8:37 am

I have a student at Foothill and have received several calls since the problem began, the most recent being last evening explaining the "work around".


Posted by Anil N, a resident of Vintage Hills Elementary School
on Oct 23, 2012 at 10:14 am

I have a kid in the elementary school did not receive any call but got an update from the teacher saying they are going to Google mail with there new email cloud service and wanted us to reply if we got the test email.


Posted by Informed, a resident of Birdland
on Oct 23, 2012 at 2:24 pm

Press release on PUSD website: Web Link


Posted by pTown Lover, a resident of Amador Estates
on Oct 24, 2012 at 3:40 pm

If you did not receive any call, suggest you go to school and make sure your information at the school is correct.


Posted by Cloud?, a resident of Another Pleasanton neighborhood
on Oct 24, 2012 at 9:13 pm

The district wants to have email in the 'cloud' on Google Mail. Sounds very secure folks. Would any IT director would ever agree to having corporate email run on Gmail? Does PUSD have an IT director or have they left?

Maybe all those boxes of toxic orange goo the district was serving kids as part of meatless monday - the uber healthy chips and cheeze whiz meal - was stored in the server room and the orange goo leaked. The server disk array could not survive its onslaught and all data in its path was destroyed. 'Attack of the Killer Tomatoes' becomes 'Attack of the Toxic Goo.'


Posted by Anne, a resident of Del Prado
on Oct 25, 2012 at 8:33 am

One kid at the high school, and two phone calls to the house! Appreciated the updates!


Posted by Dear Cloud?, a resident of Foothill High School
on Oct 25, 2012 at 10:43 am

Many Fortune 500 companies have moved from or are in the process of moving from traditional email servers and costly Blackberry servers to using Google mail. Web Link

BTW - I received 2 sets of calls for 2 children to 2 different phones along with an email from the newsletter editor for each school. We've come to rely on instant email communication, so I'm sure it was a tough week for PUSD. Thanks for the GREAT alternative communication PUSD, Foothill and Hart! And welcome to Google mail!


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