Posted by Patrick, a resident of the Pleasanton Village neighborhood, on Oct 15, 2012 at 7:44 am
Shopping at Serenity Stoneworks and the Bracelet Bar was a pleasure and a lot of fun. Linda and Nancy are so fun to deal with and the prices are excellent. What a great environment and excellent customer service. Awesome to shop and buy from local dealers.
Posted by Resident, a resident of the Another Pleasanton neighborhood neighborhood, on Oct 15, 2012 at 8:09 am
Yes, I agree with you Patrick, it's like visiting family when you shop at Serenity Stoneworks - they laugh and chat with you like they've know you for years - very rare in customer service these days. And by the way Linda and Nancy, I absolutely love the new Serenity @ Home store newly opened upstairs. Can't wait to start my Xmas shopping!
Posted by Shopaholic, a member of the Foothill High School community, on Oct 15, 2012 at 11:16 am
Love this store! Not very often do you get to feel welcome when you go shopping - they take time to help you make the right choices - nothing's too much trouble for them - well worth taking a visit if you have never been before. Also the back yard where they have the fountains is simply lovely - just need an excuse now for a party so I can rent it out for the evening.
Posted by Les Young, a resident of the Danbury Park neighborhood, on Oct 16, 2012 at 9:24 am
What a great place and wonderful people. We moved from Pleasanton a year ago, and this is one of the businesses we really miss. Finding a fountain here in Palm Springs wasn't the fun event it was at Serenity and not having the guidance of Linda and Larry was an issue they were a great resource and very helpful!!
Posted by Serious Shopper, a resident of the Country Fair neighborhood, on Oct 16, 2012 at 10:14 am
As a commited shopper at Domus for many years in the past, I decided
to drop in on the "doomed "store on Main Street, I was appauld by the
so called " discounts " on items that were so highly priced that I could not contain my anger. No wonder the store is closing , they are now and have been since the new opening become very high priced store.
Yes, people in Pleasanton have extra money to throw around , and if you've got it, then flaunt it by going in and pricing most of the items that are left on the shelves. Come on now, these are not discounts, in fact, perhaps they raised the prices and told you it was a discount.
Shame on the present owner and those that work there, I would be most embarressed to stand there and tell you that it's a discounted item when in reality it not. No wonder their parking lot is empty most of the time, the only time it's full is on the week ends and people going to Dick's for breakfast.
Bad Bad influence on Pleasanton as business goes. what a disappontment on our community and the stores surrounding such a
store known widely as Domus. we don't need their kind in our community.
Posted by Shopaholic, a member of the Foothill High School community, on Oct 16, 2012 at 12:04 pm
@Serious Shopper - not sure why you chose to post your grievances about Domus on a forum that was talking about Serenity Stoneworks. You'll find affordable product at SS especially if looking for a fountain - they do not oversell anything - I shopped around - they are by far reasonable in their prices - I hope they stay a long time down town - they (SS and the Bracelet Bar) are an asset to downtown Pleasanton - you just have to walk a block down from Tullys which not many people seem to do, to find this wonderful store.
Posted by Susan, a resident of the Another Pleasanton neighborhood neighborhood, on Oct 18, 2012 at 7:54 am
If I'm not mistaken this write-up for Serenity had a full page in last week's PW - so not quite sure why Bob thinks it's wrong to talk about it here on the forum. The PW inteviewed the owners and ran the article. So what if the customers say what they think and how much they enjoy visiting these stores - why should that bother Bob so much?