Town Square

Post a New Topic

AT&T 3rd Party Billing

Original post made by Cindy, Danbury Park, on Aug 20, 2009

Anyone out there using AT&T for a long distance carrier, beware. We received our bills and found erroneous charges from 3rd party services that we DID NOT authorize. When we called AT&T, they said they were allowed by law to bill 3rd party services to us from other companies that offer services not provided by them. We told them that we had never entered into any agreement with

This story contains 257 words.

If you are a paid subscriber, check to make sure you have logged in. Otherwise our system cannot recognize you as having full free access to our site.

If you are a paid print subscriber and haven't yet set up an online account, click here to get your online account activated.

Comments (3)

Like this comment
Posted by Cholo
a resident of Livermore
on Aug 20, 2009 at 5:28 pm

hello...hello...third party here! hmmmmmm...no answer...


Like this comment
Posted by Sandra
a resident of another community
on Sep 10, 2009 at 1:10 pm

I’d like to assure you that ILD strongly condemns and does not participate in “cramming” which is the practice of placing unauthorized or misleading charges on a telephone bill. We process over 120 million transactions each year for buyers and merchants – that’s over a half of a billion dollars in purchases, and only a small fraction result in disputes and chargebacks, just like with credit cards. When there are disputes, ILD investigates these with its merchants and makes sure that credits are applied back to the phone bill, just like credit card company standards. ILD continually monitors complaint levels against the merchant who the bills through us, and if we find a merchant in violation of our policies, we have and will terminate their billing agreement. So, if you feel you have been crammed or charged without your consent, please let us know. Send an email to askild@ildmail.com or call us at (800) 953-7765.


Like this comment
Posted by john
a resident of Bonde Ranch
on Nov 5, 2009 at 3:08 pm

yeah I had a bill from Bizzfinders -- called their customer service and they were very pleasant to me.. I listed to the recording of the third party and realized I just forgot that I ordered the service. I was given my web address and they designed a website for my business. I am keeping the service!


Don't miss out on the discussion!
Sign up to be notified of new comments on this topic.

Email:


Post a comment

Posting an item on Town Square is simple and requires no registration. Just complete this form and hit "submit" and your topic will appear online. Please be respectful and truthful in your postings so Town Square will continue to be a thoughtful gathering place for sharing community information and opinion. All postings are subject to our TERMS OF USE, and may be deleted if deemed inappropriate by our staff.

We prefer that you use your real name, but you may use any "member" name you wish.

Name: *

Select your neighborhood or school community: *

Comment: *

Verification code: *
Enter the verification code exactly as shown, using capital and lowercase letters, in the multi-colored box.

*Required Fields

First Amendment under attack
By Tim Hunt | 9 comments | 771 views

Who Won the Debate?
By Roz Rogoff | 25 comments | 653 views

Debate: What do you think?
By pleasantonweekly.com | 5 comments | 276 views

Props 62 and 66: To Kill or Not to Kill, those are The Questions
By Tom Cushing | 1 comment | 194 views